A next-generation BPO experience that streamlines operations, boosts customer engagement, and empowers teams to deliver with confidence.
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Reliability
Accountability
Security
Transparency
Precision
Longterm PartnershipManaged outsourcing across every function of your business, backed by technology infrastructure from Cloud99X and governed to Kanrich Group standards.
End-to-end application lifecycle management — from bug fixes and patches to performance tuning and version upgrades.
Custom software solutions designed to solve unique business challenges and drive digital transformation.
Managed IT helpdesk, systems monitoring, and cybersecurity services, powered by Cloud99X.
Comprehensive QA services covering manual, automated, and regression testing to ensure flawless software delivery.
We serve businesses across technology, finance, healthcare, ecommerce, professional services, and logistics, adapting our service frameworks to fit the compliance and operational requirements of each sector.
We serve high-stakes ecosystems where technical integrity and institutional compliance are non-negotiable.Rather than offering generic staff augmentation across fragmented verticals, we provide enterprise-grade infrastructureoptimized for three critical pillars:Commercial Scale-ups, International Development Frameworks (SDGs), and National Public-Private Partnerships.Every engagement is strictly bound to ISO 27001 security standards and guaranteed 99.9% operational uptime
Operations
Compliance
ReportingTrusted BPO solutions that streamline workflows, boost efficiency, and support business growth.
A structured, dependable outsourcing partner backed by a financially stable and diversified corporate group.
Member of Kanrich Group, Sri Lankan corporate group with a strong legacy
Technology operations supported by Cloud99X, delivering managed security, monitoring, and reliable uptime.
Defined SLAs, fixed-scope pricing, and no hidden costs. You know exactly what you are paying and what you receive.
Each client is assigned a dedicated team, not shared or pooled resources.
Our processes align with GDPR requirements and international data protection standards.
We build partnerships designed to last, not transactional engagements measured in months.
Member of Kanrich Group, Sri Lankan corporate group with a strong legacy
Technology operations supported by Cloud99X, delivering managed security, monitoring, and reliable uptime.
Defined SLAs, fixed-scope pricing, and no hidden costs. You know exactly what you are paying and what you receive.
Each client is assigned a dedicated team, not shared or pooled resources.
Our processes align with GDPR requirements and international data protection standards.
We build partnerships designed to last, not transactional engagements measured in months.
The Connect BPO is part of a growing family, each company leading in their own space, united by one vision.
PARENT
KANRICH GROUP
DIGITAL & TECHNOLOGY
Your partner in scalable and innovative digital technology solutions.
Cloud99X offers world-class technology transformation services that allow you to focus on your core growth while we handle the rest.
ABOUT
Cloud99X offers world-class technology transformation services that allow you to focus on your core growth while we handle the rest.
Full-stack web, mobile and custom software built to scale
Full-stack web, mobile and custom software built to scale
120+
Satisfied Clients
Trusted for reliable IT solutions.
Connect BPO is a member of the Kanrich Group, a diversified Sri Lankan corporate group encompassing financial services (Kanrich Limited), enterprise technology (Cloud99X), professional workspace solutions (CoSpaces), and healthcare services (Medi Connect). Our clients benefit from the financial governance, technology infrastructure, and institutional credibility of a group with over five decades of operating history.
Answers to the questions we hear most often from businesses evaluating Connect BPO.
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Connect BPO provides reliable, efficient, and scalable solutions to streamline your operations and help your business grow.
Connect BPO brings structured outsourcing expertise, proven technology infrastructure, and the institutional backing of the Kanrich Group. Reach out to discuss your requirements, no obligation.
